Help with your Bulin 47 AI video

Open a support request

Sign in and open Support tickets. This keeps the conversation connected to your account and lets you see replies in the same place. The operator replies through that ticket; there is no guaranteed response time listed for this preview.

For account access, try the password recovery page. Email recovery becomes available when the operator connects the email service. If you are using a local preview and cannot sign in, contact the person who provided your preview access.

What to include

• For a payment: the order number from Payments, the approximate time and a short description of the problem.
• For a video: the task number from My videos, its status and what went wrong.
• For a data request: describe the photo or task you want removed. Do not send the photo again unless support needs it to locate the request.

Never include your password, API keys or full card number. A ticket is not a place to submit a new portrait for generation.

Before you retry a payment

Refresh your credit balance and check payment history. If an order is already paid, do not create a second payment to fix a delayed balance. Open a ticket instead.

Product questions

See the creator guides, current prices, refund policy and privacy policy.